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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of World Kids Toys (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://worldkidstoys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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For Ukraine not particularly real pictures, but also such it is necessary to know
good stuff
An excellent small book is just for small pens of the child. The pages are all rustling. The child likes it. Delivery 3 weeks.
The book is good and quiet .. all the sides rustle... farbi does not wash down the dust
Ordered 07.02-27.02 came to Moscow. Quality is good, rustle, minus thin
As in the picture, bright and rustling
Good Books, rustle
Bon livre
Merci beaucoup, le livre est venu sans aucun défaut et sans odeurs. Toutes les pages rustle. Il a aimé.
Avec des fleurs un peu plus mauvais livre que avec des animaux. Bien que le prix soit un. Mais c'est un mauvais livre... Littéralement en quelque sorte)
Excellent
Le livre me croyez très bien. (pris de différents fournisseurs et enfin de haute qualité). Roustle, roustle, doux, tout est bien cousu, la couleur ne perd pas, lumineux, taille pour les enfants à l'aise avec la paume adulte, facile à nettoyer et à sécher rapidement, 4 feuilles. L'enfant est en train de jouer avec plaisir! Expédition 1.5 mois, pas suivi. Le fournisseur et le produit recommandent à 100%.
Il correspond à la description. Il est agréable tactile, avec texture intérieure qui fait sonner croquant et a aucune odeur forte.
O livro é legal. Macio, farfalhar de cada folha. Feito como um pano com um gordo. Para a criança é bom, não se machucar.
Zamovlyala 5 book at a discount, at 70 cents. I thought to wake me up, and we came in with the rose and the night at the bottom of the valley. Garni, yaskravi, kolorovi booklets. All the stories rustle at the Book of the Seria "A," and at the Seria "in the" Lich Persha and ostanya, there is a loop in the mountain. I think Donetsk is like. Z minusiv, Dovga delivery. Zamovlyala 11.11, otrimala 28.12, ale Vinna yak zavjdi ukrposta.
Livro farfalhar pouco
I pedir uma segunda vez, a minha filha 5 meses assim gostei deste livro que ela decidiu encomendar mais, e para um presente. O pacote foi um mês. Livros tipo UM sem alças, mas farfalhar todas as páginas, e tipo B farfalhar apenas extremo, mas mais forte farfalhar, e lá é um loop. Nova parcela só recebeu, mas ainda não foi testado. O livro anterior é apagado bem na máquina de escrever, o ponto de vista não perder.
O livro é pequeno, todas as páginas são farfalhar. Entrega rápida
O livro é bom, macio, interessante. Era 2 meses.
Corresponde à descrição. O livro é em miniatura, com a palma da mão. Farfalhar. A qualidade da caixa de papelão é bom, não tem cheiro
Demorou um longo tempo, mas eles custam isso
Super. A entrega é rápida o suficiente. Não é grande farfalhar estou feliz, obrigado!
Livro de boa qualidade. EU recomendo!
Un livre cool pour les enfants, pris pour les pièces de monnaie.
Excellent rustling book, bright, colorful. purchase is happy