(Not including the Doll and other accessories)
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow everything came great and wow in 20 days
The delivery is fast, the goods are shown in the picture, and the quality is acceptable. I am a little disappointed. I bought 1 set of 32 pieces and 1 set of 30 pieces in bundles. They were shipped randomly, but in the end all the clothes were the same, only one of the clothes was different in color. Finally, it is worth buying them at this price. like it!
Fast delivery, conform to the description , j; Hope to soon
Good for the price. Child is satisfied. Recommended
I like thanks
Dresses were like a paper/plastic otherwise fine
jolie
My baby was really happy. For what you paid we ritenerci very satisfied. Free blisteringly fast. Thank you
My whole daughter is coming.
Fun for kids
Thank you very much. This gift לנכדה me. Health care for everyone❤
5*
Very Good!!!
Thank You all perfect
ok
I love it, all the pieces he said in the descriptions, they came. The beautiful shoes. According to quality price
Very good product fast deliveries
I am happy with the purchase, the child will be happy, 10 dresses, a bunch of shoes, accessories 2 bags, glasses. Everything is super!
Nikel wonderful product good price.
My daughter is very happy, very nice and I arrive in no time
ok
For the price you can't expect anything else, the fabric is like plastic
Super!!! So much for a ridiculous price! Dresses are all for one style, but children are still interested. Handbags, jewelry 4 pairs of the same glasses (apparently about the stock)☺️. Shoes!!! Stunning, not a single repeat. There are very beautiful couples, especially crystal shoes. Thank you!!! Quickly arrived
All is OK. Córce like.
Great fit perfectly and are colorful and pretty.