We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, odorless, large, though thin, but soft, bright, as a gift the store put the stickers, thank you very much!!!
Mega fast delivery, ordered February 12, received 27. Tracked. The mat is thin, one-sided, as in the photo, the picture is bright. But the mat is very dare, we will align, I hope it will work out.
Good mat! Came folded with a square in a packing bag. The rug itself was in the fabric package. The picture is clear, the child really liked!
The mat is large, bright., odorless. I came in my purse, more stickers. Shipping fast
Thank you store, good, bright, colorful mat for children. We really like it. Big size everything is fine!!!
Great, carpet QUALITY comes with a sachet and well you take folded to any site, gift nails stickers recommend store, has come sooner than expected, I was told the 26 Jan and today is 15. Will buy another, colors very bright.
Chic carpet. Children like it. Warm and crawl conveniently. Handbag is. As a gift-stickers!
Cool mat! Take for son to crawling around. Bright, like a child. Later, you can use for games with cars.
Good quality colors very cute lightweight and practical. Was very satisfied.
The rug is wonderful. No smell. It took less than a month to the Moscow region. Thanks to the store. I'm happy. I recommend
Cool, all as in the picture and gift
Thank you, everything has come, the child is happy
Good Goods, the child was satisfied.
I ordered a rug on November 7, took it at the post office on November 23. Size corresponds. Was packed in a green bag and on top of a normal salophane bag. The price is 806 rubles. It was. Son glad. Plays it with cars. Purchase satisfied. As a gift put stickers Mickey Mouse, thank you very nice.
Product priyshov good packaging. In the podharunok more Buli stickers mikimausi. dyakuyu store, all ok. i recommend.
I got in just 9 days, so quickly I never received parcels with Ali Express) I liked it very much! As a gift put stickers)
Item as in description. When ordering doubted the thickness, but many write that there is no difference, took 0,3mm. I did not regret a gram. Came quickly, the track was tracked. the store put stickers as a gift, fresh, and nice. The mat is packed in a bag.